A modern digital insurance services company built on deep industry experience
illumifin’s vision is to be a true partner to insurers, leading the transformation to tomorrow’s digital future by delivering technology-enabled business processing services and innovative software solutions.
We are primarily focused on the North American insurance industry. We’re built on a rich legacy spanning more than 30 years as a third-party administrator, more than 50 years designing and developing insurance software, and more than 100 years in the insurance industry.
We believe that together we can build a compelling and prosperous future for us all.
Executive team
At illumifin we have built a high quality and experienced leadership team who have a passion for driving value for our insurance customers.
Our leadership team combines a detailed understanding and knowledge of the insurance industry with proven success transforming insurance operations as well as compelling insights around technology innovation and software development. They work together, and with employees, to make a difference for all our stakeholders.
Meet our Team
By the numbers
At illumifin, we understand that when it comes to the insurance business, the numbers tell the real story.
100+
years in the insurance market
30+
years as a TPA
100+
insurance carrier clients
65+
TPA clients
$5B+
Annual premiums collected
$4B+
annual claims paid
2.5K+
employees supporting our clients
10
operating locations
Our values
Act with Integrity
Customer Focus
Pursue Excellence
Commit and Deliver
Share Success
Mission
Our mission is to provide industry leading services and solutions while helping people through some of the most challenging times of their lives.
Vision
Our vision is to lead the transformation of the insurance industry to a vibrant future through innovative administrative, clinical and analytical solutions.
Focus
We’re focused solely on the U.S. life and annuity market. This gives us an in-depth understanding of the industry and helps us deliver the best solutions for our customers.
Transformation
We want to guide insurers on their transformation journeys. Our business process servicing and technology offerings provide a comprehensive roadmap to boost profits, maximize growth, and provide a seamless digital customer experience.
Passion
We’ve got a passion for the insurance industry, with deep industry understanding and dedicated insurance specialists to help our customers and their policy holders.
Trust
As a licensed third-party administrator and trusted partner, we are committed to flawless execution in a highly regulated environment. That dedication is made possible by our diverse global employees, our cognitive automation systems, and our proprietary technology platform.
People
We’re focused on creating a work environment that recognizes and rewards excellence. This means our capable, caring, and dedicated team members can focus on building trust and helping our customers achieve success.
Partnership
We are committed to being a true partner to insurers, forming relationships that deliver tangible value to our customers, and making a meaningful impact on the insurance industry.
Our journey
- 1919 Liberty Life Insurance Company founded
- 1991 Liberty Life launches Liberty Insurance Services, one of the first third-party administrators (TPAs)
- 2000 Liberty Insurance Services acquires the Genelco life insurance administration software platform (Life+ / LSP)
- 2021 illumifin acquires the Liberty Insurance Services business from Concentrix to serve as a platform to build a new insurance services company
- 2022 illumifin launches illumifin India, extending its global presence; illumifin completes its first acquisition, LTCG – the leader in long term care (LTC) administration
- Today illumifin is executing its strategic vision to lead the insurance TPA and software market in North America
Our investors
We are backed by two committed investments firms, who are focused on investing in portfolio companies operating at the intersection of business and information services.
Abry Partners
Since its founding in 1989, Abry has focused on media, communications, business and information services to become one of the most experienced private equity firms investing in North America and Europe. Abry’s funds are deployed by our close-knit and diverse team of professionals, most of whom have built their careers at the firm.
Hoplon Capital
Hoplon Capital is an investment and asset management firm and is based in Greenwich, Connecticut. The firm focuses on the digital economy including insurance, financial services, IT and consulting services, healthcare, digital infrastructure, and media industries.
News & events
Discover illumifin’s latest news and where to find our team at upcoming community and customer events.
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