Insurance third-party administration services
illumifin is the trusted insurance third-party administration partner to 70 insurers covering life, life and annuity long-term care, standalone long-term care, annuity, and supplemental health (including Medicare Supplement) products across North America. Our industry fluency spans open and closed books of business and more than 30K policy types, meaning no matter your goals, we can help solve your administration challenges.
We support a diverse range of administration needs related to insurance products across the individual, group and voluntary markets. As a result, carriers can focus on what matters most—whether that’s policyholder experience improvement, new policy sales, risk management, or minimizing technical debt.
How we can help
Insurance companies turn to illumifin
Insurance companies turn to illumifin for cost-efficient business transformation, digital adaptation, and unmatched, specialized insurance knowledge. Our global operations and IT workforce form these long-lasting partnerships by delivering expert service to carriers and their policyholders and conducting ongoing modernization of our insurtech infrastructure.
We currently:
- Administer more than 2.83 million policies
- Support 63K active claims
- Process over 1.5 million claims transactions a year
- Pay $4 billion in claims annually
We empower new business growth for insurers
We empower new business growth for insurers with our suite of end-to-end services and solutions. This includes supporting all critical functions related to product launches across a wide variety of distribution channels, from application processing and underwriting to policy issue, premium collection, and claims management. At the same time, as carriers face increasing costs associated with servicing closed blocks, we can help reduce the expenses associated with in‑house management. Through strategies like our flexible, variable pricing model and our automation expertise, we drive value for insurers while investing in policyholder service and experience enhancements.
Your best choice for insurance third-party administration support
The illumifin team has over 30 years of experience serving North American insurers through expert third-party administration that accelerates business growth. Leading carriers trust us to improve their operations while delivering the exceptional experiences their policyholders expect and deserve. Here’s why our technology, infrastructure, service, and insurance expertise stand out.
Specialized, product-specific insurance third-party administration system
Our state of the art administration platforms streamline policy and claims management, enhance executional efficiency, and unlock powerful data insights—all within an intuitive system for true, end-to-end support across the full spectrum of insurance operations.
Elevated policyholder experience
Continual ongoing investments in policyholder engagement initiatives include self-service portals, paperless communication, digital form functionality, and e-signature capabilities. These initiatives result in more accurate, responsive consumer experiences at every touchpoint, both through our customer care team and our online platforms.
Intentional insurance business transformation
We continue to innovate and adopt forward-thinking solutions that include artificial intelligence tools, fostering automation and straight-through processing to create smarter, more efficient workflows. This means our clients can make faster, sharper decisions and easily adopt product features, underwriting guidelines, and claims advancements without relying on in-house resources.
Get in touch
Reach out with your questions to learn more about how illumifin can help with all of your insurance third-party administration needs.
